RUB’s partnership with the Covabra Network began in 2015, marking a successful 8-year collaboration.
Initially, operational challenges in the organization and inaccuracy of stock motivated the retail chain to look for a solution. Upon discovering GIC’s RUB tool, a pilot test was highly successful. Before RUB, the company had a loss rate of 2.5% of turnover, significantly higher than the sector average reported by ABRAS. Today, the loss rate has fallen to 1.75%, demonstrating the positive impact of RUB on operational efficiency.
The implementation of RUB has provided control over operational stock-outs, which is crucial for retaining customers and preventing them from exploiting competitors due to product unavailability. The tool allows empty shelves to be monitored and resolved in real time, guaranteeing a perfect shopping experience.
With the RUB installed, the refueling team underwent training, promoting a change in culture. The team is now more prepared, engaged and values its contribution, as the system gives visibility to career progression opportunities.
In short, the 8-year partnership with RUB has been transformative for the Covabra Network. From tackling inventory challenges to fostering a cultural shift in the workforce. RUB has emerged as a comprehensive solution that not only addresses immediate concerns, but also paves the way for long-term operational excellence.
Find out more in the video below: