RVB’s partnership with the Covabra Network began in 2015, marking a successful 8-year collaboration.
Initial challenges in the organization and inaccuracy of stock prompted the retail chain to seek a resolution. When GIC discovered the RVB tool, a pilot test was highly successful. Before RVB, the company had a loss rate of 2.5% on revenues, significantly higher than the sector average reported by ABRAS. Today, the loss rate has decreased to 1.75%, indicating the positive impact of RVB on operational efficiency.
RVB implementation has provided control over operational breakdowns, which is crucial for retaining customers and preventing them from exploiting competitors due to product unavailability. The application allows empty shelves to be monitored and resolved in real time, guaranteeing a perfect shopping experience.
With the RVB installed, the restocking team underwent training, promoting a culture change. The team is now more prepared, engaged, and embraces its contribution, as the system provides visibility into career progression opportunities.
In conclusion, the 8-year partnership with RVB has been transformative for the Covabra Network. From managing inventory challenges to encouraging a cultural shift in the workforce. RVB has emerged as a comprehensive resolution that not only addresses immediate concerns but also paves the way for sustained operational excellence.
Find out more in the video below:
